Beau Townsend is the lead developer and co-designer of the SHiNE program as well as the technical lead on many Touchstone Energy digital projects. Beau's responsibilities include building and maintenance of platform-wide functionality and improvements, along with development of custom solutions for individual co-ops and digital enhancements in support of all of Touchstone Energy's business units.

Faysal began his journey at Touchstone Energy as a web developer, helping co-op members with website migrations and ongoing support. Over time, his passion for cybersecurity became the driving force in his career. He now leads the cybersecurity side of the SHiNE program, where he ensures co-op websites are secure, compliant, and resilient. With a strong foundation from his time on the NRECA information security team, Faysal brings a hands-on, strategic approach to managing and strengthening security for co-op communities.

Renee Tritten leads Content Support and Analytics Reporting for the SHiNE program.

With over a decade of experience as a communicator and manager at an electric cooperative, she brings a wealth of expertise to her role. She is dedicated to enhancing Touchstone Energy Cooperatives' online presence.